CANCELLATION POLICY
We understand that plans can change, and we strive to accommodate our clients as best as possible. Please review our cancellation policy below:
Clients may make modifications or cancel their appointment up until 5 Days (120 Hours) prior to their scheduled appointment time without penalty.
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Clients also need to confirm their appointment 48 hours prior to their appointment or it may be cancelled.
Please note that a $250 deposit is required to secure your appointment slot. In the event of a cancellation after the 5 Day deadline, or a NO-SHOW, this deposit will be forfeited and will not be credited towards future treatments.
We appreciate your understanding and cooperation regarding our cancellation policy.
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FULL FACIAL BALANCING & SERIES PATIENTS
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A $250 booking fee is required to conduct a pre-assessment.
Please note the following terms:
Full Facial Balancing and The TALA Series begin with a comprehensive pre-assessment with Dawn.
The pre-assessment fee reflects the time, expertise, and personalized treatment planning required to develop your care plan. Because these treatments involve customized planning and dedicated scheduling, they are subject to separate booking deposits and scheduling policies. Your Patient Care Coordinator will review these details with you before your treatment is scheduled.
If you have any questions or need further assistance, please don't hesitate to email us at hello@talaaesthetics.com
LATE POLICY
We value your time and strive to provide punctual service to all our clients. Please take note of our late policy:
We have a grace period of 10 minutes for late arrivals. If you arrive within this grace period, we will do our best to accommodate your full appointment as scheduled.
If you arrive later than 10 minutes, we cannot guarantee that your full treatment can be completed as originally planned. This may result in a shortened session or the need to reschedule your appointment.​
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If a patient is more than 10 minutes late to their appointment, it will be considered a NO-SHOW, and they will forfeit their $250 deposit fee and will not be credited towards future treatments.
If you anticipate being late for your appointment, please text or call our office as soon as possible. We will do our best to accommodate you, either by rescheduling your appointment for a more convenient time or adjusting your treatment as necessary.
We appreciate your understanding and cooperation regarding our late policy.